Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diane Dembrosky

Diane Dembrosky

October 22, 2025

5  out of  5
rating by Diane Dembrosky
"Yesenia at Andrea Taylor - State Farm is the BEST! I needed assistance with Roadside assistance, and she walked me through the reimbursement process. Yesenia also went over my insurance policies to make sure I was up to date. Thank you Yesenia!!"
Profile photo of Tom Foley

Tom Foley

August 22, 2025

5  out of  5
rating by Tom Foley
"I have used State Farm for 40+ years and they have always been there when I needed them. Andrea Taylor’s office has provided excellent service for me and my family."
Profile photo of Rhonda Miller

Rhonda Miller

August 21, 2025

5  out of  5
rating by Rhonda Miller
"We’ve been with this group for many years and we have had nothing but great results. Yenesia has been so amazing with some recent changes we’ve had to make. She answered every question, made every revision we needed and was always so very timely and very helpful. We appreciate her willingness to get things straightened out and for being so patient."
We responded:
"Thank you Rhonda for taking the time to leave such a great review for Yesenia! She is AMAZING. We appreciate you and your business and look forward to helping you for years to come! "
Profile photo of Linda Mayer

Linda Mayer

August 18, 2025

5  out of  5
rating by Linda Mayer
"The service was fast, reasonable and efficient. Appreciate how easy it is to use the State Farm app for everything - pay the invoices, get insurance cards, etc. really good service from the staff as well. Much appreciated."
We responded:
"Thank you Linda for taking the time to leave us a 5-star review!! We strive for efficiency and to provide the best personal service. We look forward to helping you for many years to come! "
Profile photo of Jason Gregory

Jason Gregory

August 7, 2025

5  out of  5
rating by Jason Gregory
"Use state farm and no issues. Transferred in from another State and Dora was super helpful in getting me setup appropriately!"
We responded:
"We are happy to have you Jason! Dora enjoyed her conversation with you and looks forward to helping you for years to come! "
Profile photo of Safiyyah Abdul-Malik

Safiyyah Abdul-Malik

July 19, 2025

5  out of  5
rating by Safiyyah Abdul-Malik
"My two children were in two separate accidents with uninsured motorist. State Farm jumped in and took good care of their needs. No hassle no fuss. Amazing customer service to the end. Then we had an electrical surge in which I had to replace all my major appliances. State Farm jumped right in and handled everything. Best insurance company in my 44 yrs of having insurance."
We responded:
"Thank you Safiyyah for taking your time to share your wonderful experience! We appreciate you and your business and look forward to helping you for years to come!!"
Profile photo of David Workman

David Workman

April 1, 2025

5  out of  5
rating by David Workman
"Dora was incredibly helpful and straightforward throughout the insurance process. State Farm offered me a significantly lower quote compared to what I was previously paying. This experience was undoubtedly the most stress-free insurance encounter I’ve ever had"
We responded:
"Thank you David for leaving us such a great review. Dora is awesome, and aims to provide a wonderful customer experience! We look forward to helping you for years to come! "
Profile photo of YUSSUFU ABRAHIM JABATEH

YUSSUFU ABRAHIM JABATEH

March 21, 2025

5  out of  5
rating by YUSSUFU ABRAHIM JABATEH
"Wonderful place to do business with. With all my language Barrier They try to give the best .they always ready to give u a call back . Make u feel important. Wonderful customer service"
We responded:
"Yussufu we are always happy to help and love reading reviews like this! We appreciate you and your business. "
Profile photo of Haley Patel

Haley Patel

February 5, 2025

5  out of  5
rating by Haley Patel
"We have had multiple policies over different agencies throughout the years. Recently I googled for a new place for car insurance quotes. Dora reached out to me and we ended up switching all of our policies to state farm with Andrea Taylor’s group. I can’t tell enough people how wonderful Dora was to work with and how much they saved us!! Super responsive via email, phone and text! Highly knowledgeable group!! You won’t be disappointed!! Edit: Officially one year with this group and nothing but satisfaction all around. We added more insurance policies and when I say ease I mean…so easy and affordable! I have still been in contact with Dora and she is knowledgeable, friendly, and quick to get things in motion. (Call and ask for her she is on top of things and the best agent I have ever spoken to!) I feel at peace knowing we are insured and taken care of!"
We responded:
"Thank you Haley for such a thoughtful review! We are so glad that you found us and I know Dora loved working with you! We appreciate you and your business and look forward to helping you for many years to come."
Profile photo of Kimberly VanDerMolen

Kimberly VanDerMolen

June 13, 2024

5  out of  5
rating by Kimberly VanDerMolen
"Andrea and the team are ALWAYS super responsive and on top of things!"
We responded:
"Thank you so much for taking the time to leave us a great review. We appreciate you and your business! "
Profile photo of Gloria Noemi Cesar

Gloria Noemi Cesar

June 12, 2024

5  out of  5
rating by Gloria Noemi Cesar
"Great team!"
We responded:
"Thank you Gloria! We appreciate you taking the time to leave us a review! "
Profile photo of Stephanie SsS (Sassy1ohio)

Stephanie SsS (Sassy1ohio)

June 11, 2024

5  out of  5
rating by Stephanie SsS (Sassy1ohio)
"I have had only good service and experiences throughout this office. I would highly recommend!"
We responded:
"Thank you Stephanie! We appreciate you and your business. We look forward to helping you for years to come! "
Profile photo of Stephanie Macklin

Stephanie Macklin

May 22, 2024

5  out of  5
rating by Stephanie Macklin
"Dora at Andrea Taylor's State Farm office is always helpful whenever I call with a question or need help with my policy."
We responded:
"Thank you Stephanie!! We appreciate you taking the time to leave us a review! We look forward to helping you for years to come! "
Profile photo of autumn queen

autumn queen

April 11, 2024

5  out of  5
rating by autumn queen
"Very responsive to our request and was able to get a better rate than other companies. I assumed because they have all those celebrities on there commercials they’d be expensive but it’s really true like a good neighbor they really are there for you"
We responded:
"Thank you so much Autumn we really appreciate your 5 star review!! I am thankful you feel that good neighbor service and rate!! "
Profile photo of Capitol 614

Capitol 614

April 5, 2024

5  out of  5
rating by Capitol 614
"Quick responses and easy to navigate the system"
We responded:
"Thank you so much Capitol for taking the time to leave us a 5 star review! We look forward to heling you with your insurance needs for many years to come!!"
Profile photo of C. Bake

C. Bake

March 22, 2024

5  out of  5
rating by C. Bake
"Very responsive, attentive and assures satisfaction with the needs of the customer. Very happy with the partnership of the staff. Handles all my Need.. Like a GOOD NEIGHBOR is definitely how I feel. They are there for ME!!! THEY TOTALLY REPRESENT THE SLOGAN."
We responded:
"Thank you so much Chris for such a wonderful review and I love that you feel the LIKE A GOOD NEIGHBOR feeling! We appreciate you and your business and we look forward to having this partnership for many years."
Profile photo of Krista Smith

Krista Smith

March 21, 2024

5  out of  5
rating by Krista Smith
"I couldn't be more satisfied with the exceptional service provided by Andrea and her outstanding team at this insurance company. Andrea's expertise and dedication were evident from the start, guiding me through every step of the process with clarity and professionalism. In particular, I want to commend Dora for her exceptional assistance. She went above and beyond to ensure all my concerns were addressed promptly and effectively. Dora's attention to detail and friendly demeanor made navigating insurance policies a breeze. I highly recommend this company for their top-notch service and the expertise of Andrea and her team, especially Dora. They truly prioritize their clients' needs and provide a level of care that is unmatched."
We responded:
"Thank you so much Krista! I LOVED reading your very thoughtful review and appreciate you taking the time to share so much detail. We love having you as a customer and look forward to helping you for many years to come!"
Profile photo of Ava Carter

Ava Carter

March 21, 2024

5  out of  5
rating by Ava Carter
"I would like to give five stars to Dora for outstanding services that you have given to me in my family. Hats off to doraThank you for everything."
We responded:
"Thank you so much Ava for such a wonderful review highlighting Dora's outstanding service. We appreciate you and your business and look forward to helping you for many years to come!"
Profile photo of Courtnee Baker

Courtnee Baker

March 21, 2024

5  out of  5
rating by Courtnee Baker
"Dora was so pleasant to talk to and handled business very quickly which is what I love."
We responded:
"Thank you so much Courtnee for such a wonderful review! We appreciate you and your business and look forward to helping you for many years to come!"
Profile photo of Dan Herzog

Dan Herzog

March 15, 2024

5  out of  5
rating by Dan Herzog
"Andrea is super helpful and will spend time with you to customize your policy."
We responded:
"Thank you so much for such a wonderful review! We appreciate you and your business and look forward to helping you for many years to come!"
Profile photo of tim poindexter

tim poindexter

March 15, 2024

5  out of  5
rating by tim poindexter
"Andrea has been our agent for 2 years and I wished I found her 20 years ago. Her office Admin is thee best in the business!!"
We responded:
"Thank you Tim for such a wonderful review! I am glad you found us and we look forward to helping you for the next 20 years!"
Profile photo of Thomas Bevilacqua

Thomas Bevilacqua

March 14, 2024

5  out of  5
rating by Thomas Bevilacqua
"Quick and Great Price and Service!"
We responded:
"Thank you Thomas for a 5 star review! We appreciate you and your business and look forward to helping you for many years to come!"
Profile photo of Peter Maguire

Peter Maguire

March 12, 2024

5  out of  5
rating by Peter Maguire
"Dora was great about getting me set up with my policy! Made my switch to State Farm quick and easy"
We responded:
"Thank you Peter for a great 5 star review! Love reading great things about Dora. We appreciate you and your business and look forward to helping you for many years to come!"
Profile photo of adam rock_mua

adam rock_mua

March 8, 2024

5  out of  5
rating by adam rock_mua
"Dora at Andrea Taylor is hands down an angel on earth! She’s always been such a delight and makes you feel at home. Amazing customer service and highly recommend!"
We responded:
"Thank you Adam for an awesome 5 star review!! We think Dora is an angel on earth also! We appreciate you and your business and look forward to helping you for many years to come."
Profile photo of Mike Edgar

Mike Edgar

December 15, 2023

1  out of  5
rating by Mike Edgar
"I have also had a bad experience with the Agency, although the Corporate is adding to the issue, I am aware of who is doing what here, even if Andria takes a page out of Dewine's book and says I'm confused! The office is very laid back, I talked to Andrea when I signed up, but she has been unavailable since then, I usually get some sleepy sounding guy who wants to talk about fishing, anyway, the company has taken over 15 days to get my money back to me that was billed twice by the fisherman. I now have to pay my credit card for the over billed amount, so instead of being out $1450.00, I'm out $@2900.00 until they get around to a refund. Maybe I need to call 6 on my side or one of the networks to get some attention!!"